In the first half of this year, Google agreed to pay a sum to its customers for the class action settlement. Consumers said that the renowned company is responsible for selling defective smartphone pieces. Moreover, the Pixel phone sold is the first generation with non-functional microphones.
If you are the owner of a Pixel or a Pixel XL and purchased before January 7th, 2017 then only you are eligible for a sum of money. The settlement price is quite complicated. Customers who have faced a microphone issue is only eligible for the amount of money.
Other than this, the company will pay only $20 to any Pixel or Pixel XL owners. The owners are eligible only if they have bought the device before January 7th, 2017.
— Gizmodo (@Gizmodo) August 13, 2019
Which customers are eligible to get a refund against their device?
A customer is eligible for a refund only if they live in the United States of America. The manufacturing date of the Pixel or the Pixel XL must be before January 4th, 2017.
At the same time, the customer has purchased the phone for his use and not to resell it. Along with that, a person who hasn’t received a replacement device against a complaint after January 3rd, 2017.
Moreover, the customer shouldn’t be an employee with Google, any family member of the judges, or a lawyer by profession.
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If you are a customer who has fulfilled all the criteria’s laid down by the company, then you are good to go. Being a customer, you have to apply to the class actions website.
At the same time, you have to produce documents before the company. Sign up with your name, address, and every other piece of information. If you have already started your problems previously to the company, then you are not required to sign up.
— Google Pixel (@GooglePixels) August 13, 2019