Microsoft to adapt its cloud software for healthcare industry

FILE PHOTO: Some Microsoft emblem is observed next to a cloud at Los Angeles, California, U.S. on June 14, 2016. REUTERS/Lucy Nicholson /File Photo

(Reuters) – Microsoft Corp stated on Tuesday it aims to roll a variant of its cloud -established software which is altered to matches the requirements of healthcare organizations.

While Microsoft is understood for overall productivity software for example Outlook along with the chat program Teams, additionally, it makes more technical company software for example applications employed by customer support representatives and artificial intelligence applications which software programmers can utilize to create chat bots.

Microsoft stated it will pull all its technology together into a bundle it requires “Microsoft Cloud for Healthcare.” The system enables hospitals to keep data during an interaction with a patient.

For instance, a patient may first pay a visit to a healthcare company’s patient portal site. The first questions could be answered by means of a chatbot that’s been programmed by healthcare professionals, but handed off to an agency representative who might ask more questions and program a virtual visit with a physician or physician. That visit may then be held Microsoft Teams video chats.

If the individual subsequently comes to a practice in person for a followup trip, all of the data in the last interactions will soon be available to that the medical care practitioner who sees the individual.

“We want to carry all that information through the health experience,” Deb Cupp, Microsoft’s corporate vice president of business and industrial businesses, advised Reuters within a meeting.

Microsoft also said it intends to make the machine work with digital health record software suppliers for example Allscripts Healthcare Solutions Inc.

Microsoft stated it plans to provide the healthcare system as a free trial during the subsequent six months. It also aims more industry -special cloud software offerings from the foreseeable future, but it didn’t state which businesses it intended to targets.

Reporting by Stephen Nellis at San Francisco; Tracking by Richard Pullin

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